FAQ
1. Where does GUGU get produced?
>A part of GUGU gets produced in china, the other part is in either Bangladesh/Türkiye.
2. Where is GUGU based?
>GUGU operates in Cologne, Germany but we are based in Dubai, UAE.
3. Is GUGU good for the planet too?
>Damn right. Every Gugu garment is made from 100% organic cotton — no toxic dyes, no sketchy processes, no fast-fashion BS. Just clean, breathable fabric that’s good for your skin and the planet. Look good, feel better.
4. Can i get a GUGU garment from anywhere in the world?
>Yes — Gugu ships worldwide. Whether you’re in Berlin or Bali, we’ll get it to your doorstep. Just note: shipping times and fees might vary depending on your country, but we’ll always keep it transparent.
5. Can I return or exchange items?
>Yes. For more information please refer to our return and refund policy.
6. Are your products limited edition?
>Always. Gugu doesn’t restock — we drop exclusive pieces in small batches. Once it’s gone, it’s gone. No reruns, no second chances. Cop it or miss out.
7. I entered the wrong address — what should I do?
>Email us ASAP at guguplatz@outlook.com with your order number and correct info. If we haven’t shipped it yet, we got you.
